Accessibility Statement

ProHeal Distribution LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website.

We believe that all users — regardless of ability — deserve equal access to information about advanced wound care products and our services. Accessibility is not an afterthought; it is a core part of how we build and maintain our digital presence.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those with:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments
• Motor or physical disabilities
• Cognitive or neurological disabilities
• Speech disabilities

WCAG 2.1 Level AA is the internationally recognized standard for web accessibility and is referenced by accessibility laws in the United States, European Union, and many other jurisdictions.

We have implemented the following accessibility features on our website:

• Semantic HTML: We use proper HTML5 semantic elements (nav, main, section, article, header, footer) to provide meaningful structure for assistive technologies
• Heading hierarchy: Pages use a logical heading structure (H1 → H2 → H3) to aid navigation
• Alt text: All meaningful images include descriptive alternative text; decorative images use empty alt attributes
• Color contrast: Text and interactive elements meet or exceed WCAG 2.1 AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text)
• Focus indicators: Visible focus outlines are maintained for keyboard navigation
• ARIA labels: Navigation landmarks and interactive components include appropriate ARIA labels and roles
• Responsive design: The website is fully responsive and functions across a range of screen sizes and zoom levels up to 200%
• Form labels: All form inputs are associated with descriptive labels
• Link text: Links use descriptive text that makes sense out of context
• Skip navigation: We provide mechanisms to skip repetitive navigation content

Our website is designed to be fully navigable using a keyboard alone, without requiring a mouse. Key keyboard navigation features include:

• All interactive elements (links, buttons, form fields) are reachable via the Tab key
• Focus order follows a logical, predictable sequence
• Dropdown menus and modal dialogs can be opened and closed with keyboard controls
• Forms can be completed and submitted using keyboard navigation

Our website is designed to be compatible with modern screen readers, including:

• NVDA (NonVisual Desktop Access) with Firefox on Windows
• JAWS (Job Access With Speech) with Chrome on Windows
• VoiceOver with Safari on macOS and iOS
• TalkBack with Chrome on Android

We use ARIA landmarks, roles, and properties to enhance screen reader compatibility and provide meaningful context for dynamic content.

While we strive for full WCAG 2.1 Level AA compliance, we acknowledge that some areas of our website may not yet fully meet all accessibility standards. Known areas we are actively working to improve include:

• Some complex interactive components (such as animated data visualizations) may have limited screen reader support
• Third-party embedded content (such as maps) may not fully conform to our accessibility standards
• Some older PDF documents may not be fully accessible — we are working to remediate these

We are committed to addressing these limitations as part of our ongoing accessibility improvement program.

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days. We take all accessibility concerns seriously and will work to address reported issues promptly.

If you are not satisfied with our response, you may contact the U.S. Department of Justice Civil Rights Division or file a complaint with the relevant accessibility enforcement authority in your jurisdiction.

Our website may include content or functionality provided by third parties, such as embedded maps or analytics tools. While we strive to work with accessible third-party providers, we cannot guarantee that all third-party content fully meets WCAG 2.1 Level AA standards.

If you encounter accessibility issues with third-party content on our website, please let us know and we will work to find an accessible alternative.

Accessibility is an ongoing commitment, not a one-time project. We regularly:

• Review our website against WCAG 2.1 Level AA criteria
• Test with assistive technologies including screen readers and keyboard-only navigation
• Address accessibility issues identified through user feedback or internal audits
• Train our development team on accessibility best practices
• Update this statement to reflect our current accessibility status

This statement was last reviewed and updated on July 28, 2026.